What is Intelligent Dealer Mobile Communications?
Every customer and shopper has a smartphone. The growth of mobile usage empowers car dealers and auto groups with a unique opportunity to engage each and every user directly through their smart devices. Intelligent Dealer Mobile Engagement is a Mobile Einstein proprietary program that enables dealers to leverage mobile technology & geo-fencing to stay relevant and top of mind with each customer and shopper. Within that scope, dealers increase visibility, accessibility and retention among clients and active buyers via targeted and personalized mobile engagement. Integrated with your existing inventory system and services platform, Mobile Einstein helps dealerships to achieve the following goals:
Long-term customer relationships. As a successful dealer, you understand the lifetime value of your customer. You know it’s more than just a car sale. Driving repeat visits into your dealership and cross-selling services to customers throughout the lifetime of their vehicle is key to fostering your growth. Delivering the best service and experience is critical to achieving long term customer loyalty and referrals, while ensuring that they will continue to buy from you, and not your competitors.
Your website is not enough. While mobile websites provide an excellent source of dealer information to customers and shoppers, dealers lose accessibility when users leave the website. Mobile websites fall short in meeting your customers’ personalized needs and creating a deeper one-to-one connection. This is where Mobile Einstein is delivering a leap innovation in dealer-to-customer intelligent mobile communications. Mobile Einstein empowers dealers to engage each and every mobile-loving customer directly through their smartphone with targeted notifications, digital marketing campaigns, track-able customer referral programs, and much more.
Be more competitive. Mobile Einstein delivers more than just a dealer app. It’s an intelligent mobile communications & geo-fencing tool that keeps your dealership top of mind and deepens the dealer-to-customer relationship. It empowers dealers to be more competitive by better connecting with customers and active buyers directly through their mobile devices. Leveraging your customer’s smartphone, you can send captivating sales, service and parts promotions, special coupons, detailed service reminders, and offer compelling loyalty rewards that ultimately drive repeat visits and strengthen retention with each and every customer.
Dealer-to-Customer Engagement. Through intelligent mobile customer engagement, Mobile Einstein empowers dealers to instantly connect with each and every mobile customer & shopper, boost traffic into your dealership, drive more sales & service revenue, foster meaningful long term relationships, and grow your business through loyalty and referrals.