Auto dealer app by Mobile Einstein helps RoadSport Auto Group to deliver a VIP customer experience and improve service retention across its dealerships.
Ottawa, Ontario – January 29, 2017 – Mobile Einstein, a leading provider of auto dealer app and geo-fencing solutions for auto groups and dealerships, announced today that RoadSport Auto Group has selected Mobile Einstein auto dealer app to deliver a personalized VIP-experience to its Honda and Chrysler dealerships.
Customers and shoppers download the free auto dealer app to their smartphone. One-to-one mobile engagement empowers the dealerships to deliver a personalized customer and shopper experience with easy service scheduling, roadside assistance, live chat, inventory browsing, test drive scheduling, mobile offers, customer referral programs and digital loyalty rewards, to name a few.
“Delivering a VIP experience is our unrelenting commitment to our customers across our dealerships,” said Chris Gauthier, Principal, RoadSport Auto Group. “Leveraging engaging mobile technology, our auto dealer app will help us to elevate the experience to a whole new level for our customers and active buyers.”
“Our auto dealer app provides powerful mobile engagement features that helps us to create a one-to-one connection between our customers and our sales & service staff, said Craig Cowling, General Manager, RoadSport Honda. “Geo-targeted push notifications and geo-fencing will help us to digitally connect with our customers and drive customer satisfaction, loyalty and higher auto & service revenue.”
“Our auto dealer app is a real game changer,” said Khaled Habib, General Manager, RoadSport Chrysler. “Mobile Einstein is helping us to improve our competitive advantage by better engaging our mobile customers and shoppers directly through their smartphone with mobile offers, loyalty rewards, easy service scheduling and roadside assistance.”
“We’re thrilled to partner with RealSport Auto Group and help their dealerships to deliver a mobile-VIP level of service to their customers and shoppers,” said Tony della Busa, President & CEO, Mobile Einstein. “Modern customers and active buyers are keen about using their smartphones to connect with their dealership of choice. RoadSport dealerships are exceeding their customers’ expectations and driving higher levels of satisfaction with a truly personalized experience right to their mobile devices.”
Auto Dealer App:
Be More Competitive and Deliver an Enhanced Customer Experience
Mobile Einstein empowers auto groups and dealerships to deliver above-and-beyond experiences by providing a local and personal value-added service via the customers’ smartphone. The Mobile Einstein hosted auto dealer app gives dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
- Schedule Service – enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
- Vehicle Inventory – sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
- Mobile Offers – increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
- Loyalty Rewards – be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
- Push Notifications – drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
- Geo-Fencing Notifications – stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
- Live Chat – integrate your existing live chat service to convert more service and sales opportunities
- Roadside Assistance – improve customer satisfaction with a one-touch roadside assistance call button.
- Financing – increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
- Online Reviews – increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
- Analytics – detailed reports on user downloads, user activity, mobile offer redemption, and loyalty program, etc.
- Auto Dealer App Web Communications Portal – web-based management system allows dealer admin to update app, manage content and graphics, and schedule push notifications, geo-fence, mobile offers and loyalty programs, all in real time.
- View Video Demo – www.mobileinstein.com/solution
About Mobile Einstein | Auto Dealer App
Mobile Einstein is a leading provider of intelligent auto dealer app and geo-fencing solutions for auto groups and dealerships. Leveraging customers and shoppers smartphones, Mobile Einstein gives dealerships the power to increase auto & service sales, improve loyalty & referrals, and increase repeat visits. Your App Genius™ –– www.mobileinstein.com
Mobileinstein, the Mobileinstein logo, the Mobileinstein M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners. Auto Dealer App.