AUTEX MAZDA ACHIEVES COMPETITIVE ADVANTAGE WITH MOBILE EINSTEIN INTELLIGENT AUTO DEALERSHIP MOBILE APP
Ottawa, Ontario – November 27, 2017 – Mobile Einstein, a leading provider of Intelligent auto dealership mobile app and geo-fencing solutions, announced today that Autex Mazda of Keene selected Mobile Einstein to grow its business and be more competitive with a customized dealer-branded auto dealership mobile app.
“We’re delivering an enhanced customer experience and securing long-term loyalty with our auto dealership mobile app,” said Tim Machunsky General Sales Manager, Autex Mazda. “Our customers are just one click away from booking a service appointment, referring our dealership, redeeming a mobile offer, sharing our specials, and taking advantage of our digital loyalty rewards program.”
“We’re thrilled to partner with a reputable dealer such as Autex Mazda to provide a mobile-VIP level of service to their customers and shoppers,” said Tony della Busa, President & CEO, Mobile-Einstein. “Modern customers and shoppers are keen about using their smart devices to connect with their preferred dealerships in their desired way. Autex Mazda is exceeding customer expectations by delivering a truly personalized experience right to their mobile device.”
Auto Dealership Mobile App:
Be More Competitive and Deliver an Enhanced Customer Experience
Mobile-Einstein empowers dealerships to deliver above-and-beyond experiences by providing a local and personal value-added service via the customers’ smartphone. In addition to compelling customer-facing functions, the Mobile Einstein cloud-based system gives dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
- Schedule Service – enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
- Vehicle Inventory – sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
- Mobile Offers – increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
- Loyalty Rewards – be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
- Push Notifications – drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
- Geo-Fencing Notifications – stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
- Live Chat – integrate your existing live chat service to convert more service and sales opportunities
- Roadside Assistance – improve customer satisfaction with a one-touch roadside assistance call button.
- Financing – increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
- Online Reviews – increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
- Analytics – detailed reports on user downloads, user activity, mobile offer redemption, and loyalty program, etc.
- Dealer Web Communications Portal – web-based management system allows dealer admin to update app, manage content and graphics, and schedule push notifications, geo-fence, mobile offers and loyalty programs, all in real time.
- Much More – visit Mobile-Einstein to see full feature & benefits https://mobileinstein.com/solution/
About Mobile Einstein Auto Dealership Mobile App
Mobile Einstein is a leading provider of auto dealership mobile app and geo-fencing solutions. Leveraging customers and shoppers smartphones, Mobile Einstein gives dealerships the power to increase auto & service sales, improve loyalty & referrals, and increase repeat visits. Your App Genius™ –– www.mobileinstein.com
Auto Dealership Mobile App, Mobileinstein, the Mobileinstein logo, the Mobileinstein M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners.