MOBILE EINSTEIN LAUNCHES INTELLIGENT DEALER MOBILE APP SOLUTION FOR AUTO GROUPS & CAR DEALERS
Ottawa, Ontario – January 25, 2017 – Mobile Einstein announced today a leap innovation in dealer mobile app and geo-fencing solutions that is revolutionizing the automotive industry. The hosted dealer mobile app solution is helping auto groups and their respective dealerships to create a digital experience that converts more shoppers to customers and keep them loyal to the dealership throughout their entire vehicle ownership cycle.
Customers and shoppers simply download the free auto group-branded dealer mobile app to their smartphone. One-to-one mobile engagement empowers the auto group and their dealerships to deliver a personalized customer and shopper experience with easy service scheduling, roadside assistance, live chat, inventory browsing, test drive scheduling, mobile offers, trackable digital customer referral programs and digital loyalty rewards, to name a few.
“We’re achieving a competitive edge and delivering an enhanced customer experience across all of our dealerships,” said Chris Gauthier, Principal, RealSport Auto Group. “Our customers are just one click away from booking a service appointment, referring our dealerships, redeeming a mobile offer, sharing our specials, and taking advantage of our digital loyalty rewards program.”
“Our auto group app provides powerful mobile engagement features that helps us to create a one-to-one connection between our customers and our sales & service staff, said Tim Roberts, Principal, Affinity Auto Group. “Geo-targeted push notifications and geo-fencing will help us to digitally connect with our customers and drive customer satisfaction, loyalty and higher auto & service revenue.”
“We’re excited to introduce our newest innovation in dealer mobile app and geo-fencing solutions,” said Tony della Busa, President & CEO, Mobile-Einstein. “Modern customers and active buyers are keen about using their smartphones to connect with their dealership of choice. Auto groups now have a unified solution for all of their dealerships which empowers them to achieve a competitive advantage and drive higher levels of satisfaction with a truly personalized experience right to their mobile devices.”
Dealer Mobile App:
Be More Competitive and Deliver an Enhanced Customer Experience
Mobile-Einstein empowers auto groups and dealerships to deliver above-and-beyond experiences by providing a local and personal value-added service via the customers and shopper’s smartphone. The branded mobile customer engagement app gives auto groups and dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
- Schedule Service – enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
- Vehicle Inventory – sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
- Mobile Offers – increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
- Loyalty Rewards – be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
- Push Notifications – drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
- Geo-Fencing – stay top of mind with targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, inventory, events, etc.
- Live Chat – integrate your existing live chat service to convert more service and sales.
- Roadside Assistance – improve customer satisfaction with a one-touch roadside assistance call button.
- Financing – increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
- Online Reviews – increase referrals and reviews by digitally prompting customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
- Analytics – detailed reports on user downloads, user activity, mobile offer redemption, loyalty rewards redemption, sharing metrics, etc.
- Dealer Web Communications Portal – web-based management system allows dealer admin to update app, manage content and graphics, and schedule push notifications, geo-fence, mobile offers and loyalty programs, all in real time.
- More Info – www.mobileinstein.com/solution
About Mobile Einstein Dealer Mobile App
Mobile Einstein is a leading provider of dealer mobile app and geo-fencing solutions for auto groups and dealerships. Leveraging customers and shoppers smartphones, Mobile Einstein gives dealerships the power to increase auto & service sales, improve loyalty & referrals, and increase repeat visits & referrals. Your App Genius™ –– www.mobileinstein.com
Mobileinstein, the Mobileinstein logo, the Mobileinstein M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners.