VERNON HYUNDAI IMPROVES CUSTOMER LOYALTY WITH MOBILE EINSTEIN INTELLIGENT MOBILE APP CAR DEALERS SOLUTION
Ottawa, Ontario – December 4, 2017 – Mobile Einstein, a leading provider of intelligent mobile app car dealers and geo-fencing solution, announced today that Vernon Hyundai selected Mobile Einstein to help improve customer loyalty and retention with a customized dealer-branded mobile app car dealerships solution.
“We take great pride in the high level of personalized service that we provide to our guests, said Tanner Caouette, Principal, Vernon Hyundai. “Our goal is to have our customers return to us, time and time again. With Mobile Einstein, we have a mobile customer engagement solution that will help us to engage our customers and shoppers more effectively and take our quality of service to an even higher level.”
“We’re excited to be working with a forward-thinking company such as Vernon Hyundai,” said Tony della Busa, President & CEO, Mobile-Einstein. “Leading dealerships are continuously looking for new ways to enhance the customer experience throughout the lifetime of their vehicles. Vernon Hyundai is driving lasting loyalty by creating a one-to-one connection with each and every customer and shopper through their smart device.”
Mobile App Car Dealers: Improve Customer Loyalty and Retention
Mobile Einstein empowers dealerships to deliver above-and-beyond experiences by providing a local and personal value-added service via the customers’ smartphone. In addition to compelling customer-facing functions, the Mobile Einstein cloud-based mobile app car dealers system gives dealerships a competitive advantage by leveraging location-based mobile technology to enable sales and service staff to send captivating notifications to customers and shoppers’ smartphones based on proximity to the dealership property, as well as, their competitors’ property. Integrated with the dealers’ existing inventory and service system, key features and benefits include:
- Schedule Service – enable clients to easily book a service appointment. Increase number of appointments with mobile service reminders.
- Vehicle Inventory – sell more inventory, services, leases, lease renewals, maintenance, accessories, parts, body shop and rental services.
- Mobile Offers – increase customer spend on services, inventory and accessories with compelling coupons i.e. oil change, brake service, tune up, etc.
- Loyalty Rewards – be more competitive and improve customer retention by rewarding customers for frequent purchases i.e. oil changes, maintenance.
- Push Notifications – drive customer action by sending geo-targeted alerts directly to your customer’s mobile device i.e. specials, new inventory, referrals, service reminder, events, etc.
- Geo-Fencing Notifications – stay top of mind by launching targeted digital campaigns to alert customers and shoppers when they drive by your location and your competitors’ lot i.e. specials, new inventory, events, etc.
- Live Chat – integrate your existing live chat service to convert more service and sales opportunities
- Roadside Assistance – improve customer satisfaction with a one-touch roadside assistance call button.
- Financing – increase the number of applicants by enabling potential clients to inquire and apply for car loan or lease via easy to use application form.
- Online Reviews – increase referrals and reviews by digitally prompting happy and loyal customers to leave a review i.e. Google Reviews, Facebook, Dealerrater, etc.
- Analytics – detailed reports on user downloads, user activity, mobile offer redemption, and loyalty program, etc.
- Mobile App Car Dealers Communications Portal – web-based management system allows dealer admin to update app, manage content and graphics, and schedule push notifications, geo-fence, mobile offers and loyalty programs, all in real time.
- Much More – visit Mobile-Einstein to see full feature & benefits https://mobileinstein.com/solution/
About Mobile Einstein | Mobile App Car Dealers Solution
Mobile Einstein is a leading provider of intelligent mobile app car dealers and geo-fencing solution. Leveraging customers and shoppers smartphones, Mobile Einstein gives dealerships the power to increase auto & service sales, improve loyalty & referrals, and increase repeat visits. Your App Genius™ –– www.mobileinstein.com
Mobile App Car Dealers, Mobileinstein, the Mobileinstein logo, the Mobileinstein M, and Your App Genius are registered trademarks of Mobileinstein Software Inc. All other trademarks are the property of their respective owners. Mobile App Car Dealers.